Términos de servicio

Last updated: May 2025

1. Service description

EAAPass provides automated web accessibility auditing services based on WCAG 2.1 Level AA criteria. The service includes free homepage audits and paid full reports.

2. Operator

EAAPass is operated by Tecnologias Online Lda, registered in Portugal. Contact: support@eaapass.eu

3. Acceptable use

You may use EAAPass to audit websites that you own or have authorisation to audit. You agree not to:

  • Submit URLs for the purpose of attacking or disrupting other websites
  • Circumvent rate limits or abuse the free tier
  • Use the service to generate misleading compliance claims
  • Resell audit results without written permission

4. Audit limitations

EAAPass performs automated testing only. Automated tools can detect approximately 30-40% of WCAG 2.1 AA criteria. Full WCAG conformance requires manual testing with assistive technologies.

Our audits do not constitute:

  • A legal compliance certification
  • A guarantee of accessibility
  • Legal advice
  • A substitute for manual accessibility testing

Scores and violation counts are indicative. They may vary between scans due to dynamic content, network conditions, or engine updates.

5. Payments and refunds

Paid reports are one-time purchases processed by Stripe. All prices include applicable VAT (calculated automatically by Stripe Tax based on your location).

Refunds are available within 14 days of purchase if the report could not be generated due to a technical failure on our part. Refunds are not available for reports that were successfully generated, as the digital content has been delivered.

6. Intellectual property

Audit reports are licensed to you for internal use. The report format, methodology, and branding remain the property of Tecnologias Online Lda. You may share reports with your development team and stakeholders.

7. Data and privacy

Your use of EAAPass is subject to our Privacy Policy. By using the service, you consent to the processing described therein.

8. Disclaimer of warranties

EAAPass is provided "as is" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that audit results will be complete or accurate.

9. Limitation of liability

To the maximum extent permitted by law, Tecnologias Online Lda shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of EAAPass, including but not limited to fines, penalties, or legal costs related to accessibility non-compliance.

10. Governing law

These terms are governed by the laws of Portugal. Any disputes shall be subject to the jurisdiction of the courts of Portugal, without prejudice to mandatory consumer protection rules in your country of residence.

11. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via the website. Continued use of the service after changes constitutes acceptance.